User Experience Design

A tantárgy neve magyarul / Name of the subject in Hungarian: Szoftver termékek felhasználhatósága

Last updated: 2011. március 24.

Budapest University of Technology and Economics
Faculty of Electrical Engineering and Informatics

Mérnök informatikus szak

BSc

Course ID Semester Assessment Credit Tantárgyfélév
VISZA034   2/0/0/v 2  
3. Course coordinator and department Dr. Wiener Gábor,
4. Instructors
Name

 

Position

 

Department

 

György JUHÁSZ

 

Lecturer

 

Department of Computer Science and Information Theory

 

6. Pre-requisites
Ajánlott:
There are no prerequisites for this course. It is a principal aim of the course to demonstrate that usable software can be created without extensive theoretical background, just as great dishes can be cooked without being an expert in food chemistry. 

 

The tools and methods used are simple and low-tech; basic user-level computer skills are sufficient for this course.

 

7. Objectives, learning outcomes and obtained knowledge This course enables and encourages students to create user-friendly solutions regardless of their manual creative skills or design experience. We achieve this by increasing sensitivity to users’ real problems and developing analytical and design skills to solve them. 

 

In addition, by simulating processes of real-life software design, students will gain insights into the practice of user-centered design under difficult organizational, budget and deadline constraints. They will also improve their teamwork and presentation skills. 

 

Finally, the course aims at raising student awareness of cognitive sciences, usability engineering and related disciplines. 

 

8. Synopsis The course can be best characterized as a design workshop. Students walk the path from an idea to a sophisticated and detailed prototype of an interactive system. Along the way, they collect theoretical knowledge via learning-by-doing and trial-and-error, as opposed to formal lectures about fine details of the discipline. 

 

 

Students learn how to avoid the most common pitfall of software development projects that prevent delivered systems from being fully-utilized – or used at all: the lack of proper understanding of the users of the system, their current and future needs, and the lack of verification of concepts and early designs. 

 

 

 

 

 

Students form teams to develop user interfaces in a series of workshops which take them along the most important steps of the design process. See the table below for more details about the themes and schedule of the workshops. Each workshop starts with a brief introduction to the goals and methods of the workshop, but most of the time is dedicated to intensive teamwork with the assistance of the instructor. 

 

 

Weeks 1-3: students get an overview of the human cognitive processes related to the usage of interactive systems, and the role of design in a development process. By the end of this period, students form the teams and choose a design challenge. 

 

Weeks 4-5:analysis of users and their needs, preferences, and thinking. Based on the information collected, students design the basic information architecture of the system and create preliminary design sketches.

 

Weeks 6-7: creation of early designs for most major componenets of the user interface.

 

To wrap up this block, teams present their results to the class, for comment, criticism, and discussion, in a heuristic evaluation session.

 

Weeks 8-10: increasingly detailed design activity, with iterative rounds of testing and design changes. At the end of this block, students write a test, about theory and methods covered.Weeks 11-13: rapid rounds of design sessions. Students complete their designs then adapt them to an alternative platform (such as creating a mobile version of a desktop application), or design a companion product on another platform. 

 

Week 14: final exam Presentation of designs to a board of professors and industry experts. 

 

 

 

 

 

 

In addition to the regular weekly classroom activity, 2 to 3 lectures or interactive hands-on sessions by expert guests from fields like CAD system design and development,  GPS navigation or streaming video will provide insight into design successes and failures.

 

 

 

Content and schedule: 

 

 

Week 1

 

Course intro. Design practice of a simple device.

 

 

 

Week 2

 

Principles of human cognition. Affordances, constraints, mappings. Workshop intro.

 

Week 3

 

Norman's action cycle. Analysis and design exercise of a complex applicance.

 

Week 4

 

Personas, stories, workflows. User and task analysis workshop.

 

Week 5

 

Card sorting workshop.

 

Week 6

 

Prototyping methods and tools. Prototyping workshop.

 

Week 7

 

User interface guidelines. Design development workshop.

 

Week 8

 

Team project reviews via heuristic evaluation.

 

Week 9

 

Evaluation methods. User testing workshop.

 

Week 10

 

¾ term written test.

 

Week 11

 

Design development workshop.

 

Week 12

 

Alternative platform selection and start of redesign. Platform-specific design issues.

 

Week 13

 

Design development workshop. Final design consultation.

 

Week 14

 

Student design presentations and evaluation.

 

9. Method of instruction Lectures with hands-on practice and analysis, project-based creative sessions in groups, prototype and design creation on paper and with simple software tools. 

 

10. Assessment At the end of the semester, student groups are required to present their design task along with the final prototype (or product), which is subjected to in-situ heuristic evaluation and an overall assessment by invited external experts.

 

 

Grading will be based on the following criteria:

 

 

            Class activity and homework                                       20 points

 

            3/4  term test                                                              30 points

 

            Prototype design quality and completeness                  40 points (group)

 

            Presentation quality                                                     10 points (group)

 

12. Consultations You can reach the instructor at the following e-mail address for consultation:

 

György JUHÁSZ: gyuri.juhasz@ergondesign.hu

 

13. References, textbooks and resources Steve Krug, Don't Make Me Think! A Common Sense Approach to Web Usability, New Riders, 2006.

 

Carolyn Snyder, Paper Prototyping, Morgan Kaufman, 2003.

 

14. Required learning hours and assignment

Number of contact hours

 

28

 

Preparation to the classes

 

 

Preparation to the tests

 

4

 

Homework

 

12

 

Assigned reading

 

8

 

Preparation to the exam

 

8

 

Total

 

60

 

15. Syllabus prepared by
Name

 

Position

 

Department

 

György JUHÁSZ

 

Lecturer

 

Department of Computer Science and Information Theory